JENNIE PHELPS - CUSTOMER SERVICE Representative

Jennie Loves - Building Relationships
Jennie began her career at SRS eleven years ago when she joined the customer service team. She is married and a mother of two. A five year old son and a four month old daughter. Most Friday nights you can find her at one of the local watering holes tending bar for all the fish fry lovers. She's a true family woman and loves spending time at their family lake home enjoying pontoon rides and rest and relaxation. She is also a keen volleyball player and also rolls a mean bowling ball!
As a Customer Service Representative, Jennie is the initial point of contact for the clients. She directs them to the appropriate department, develops quotes and also processes orders.
Jennie truly enjoys the customers and diversity of the relationships that she has built over the years. SRS is like a second family to her and she enjoys coming to work each and every day, surrounded her ‘work’ family. The favorite part of her role is working and developing personal customer relationships. Some of the company’s clients have had a relationship with her for eleven years.
Jennie’s key words to describe why she has made it a career at SRS include teamwork and customers. This reflects her desire to achieve excellent customer service levels each and every day.
Jennie began her career at SRS eleven years ago when she joined the customer service team. She is married and a mother of two. A five year old son and a four month old daughter. Most Friday nights you can find her at one of the local watering holes tending bar for all the fish fry lovers. She's a true family woman and loves spending time at their family lake home enjoying pontoon rides and rest and relaxation. She is also a keen volleyball player and also rolls a mean bowling ball!
As a Customer Service Representative, Jennie is the initial point of contact for the clients. She directs them to the appropriate department, develops quotes and also processes orders.
Jennie truly enjoys the customers and diversity of the relationships that she has built over the years. SRS is like a second family to her and she enjoys coming to work each and every day, surrounded her ‘work’ family. The favorite part of her role is working and developing personal customer relationships. Some of the company’s clients have had a relationship with her for eleven years.
Jennie’s key words to describe why she has made it a career at SRS include teamwork and customers. This reflects her desire to achieve excellent customer service levels each and every day.